Student Advice Center

Do you have any questions on what to study, or would you like individual advice during your studies?

The Student Advice Center is often the first port of call at FAU for prospective and current students who have any questions about studying. We provide confidential, neutral and unbiased advice. If we are not qualified to give advice on any particular matter, we can point you in the direction of someone who is.

Initial contact: Information desk

  • Phone: +49 9131 8523333
    (Monday to Friday 8 am to 2 pm)
  • In person without making an appointment
    Halbmondstraße 6–8, 91054 Erlangen (map)
    Mondays to Thursdays from 9 am to 4 pm and Fridays from 9 am to 2 pm)
  • By email using our contact form

Detailed questions: Individual advice

We are happy to take time to discuss your concerns, in person, by phone or online via Zoom. We provide you comprehensive advice and work together to find a solution. All conversations are confidential.

Contacts sorted according to faculty and topic


When can the Student Advice Center help?

Ask us your questions, we are happy to help.

Ask us your question – we are happy to help!

Service points of the university administration will be closed until January 6, 2025, during which time the Student Advice Center (ZSB) will not be staffed.

We will be available again from January 7, 2025.



Team offering drop-in consultations

How we can help

You can call in during our drop-in consultation hours for information on any of the following topics, without long waiting times: degree programs on offer, admission requirements, application procedure for German and international prospective students, deadlines, formal questions and whom to contact for advice.

Contact

Nasja Asyo, Susanne Kernwein, Ute Knechtel, Heike Nuding, Doris Schirner and Birgit Schorr.

  • Phone: +49 9131 8523333
    (Monday to Friday 8 am to 2 pm)
  • In person without making an appointment
    Halbmondstraße 6–8, 91054 Erlangen (map)
    Mondays to Thursdays from 9 am to 4 pm and Fridays from 9 am to 2 pm)
  • By email using our contact form

Study advisors for individual advice

How we can help

During an individual appointment we provide you with comprehensive advice on any questions you may have about starting to study or any more specific questions arising during your time at university.

Make an appointment

Please make an appointment with us to save yourself from having to wait. The points of contact are sorted according to faculty and organizational unit.

Contact details for study advisors at the Student Advice Center

Jürgen Wittmann, Dipl.-Chem.

Room: Room 1.024
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen
Office hours:
  • 9:00 - 12:00, Room 1.024, Di, Do, Fr
  • 10:00 - 13:00, Room U 1.033 (Regensburger Str. 160, Nürnberg), Mi (nur während der Vorlesungszeit in ungeraden Kalenderwochen)
  • 9:00 - 12:00, Mo. (telefonisch, virtuell nach Vereinbarung)

I (J. Wittmann) plan to offer consultations in Nuremberg on the following days during the winter semester (always on a Wednesday): October 23, November 20, December 4, December 18, January 15 and January 29

Kerstin Seitz, Dipl.-Germ.

Room: Room 0.045
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen
Office hours:
  • 9:00 - 12:00, Room 0.045, Mi.
  • 9:00 - 12:00, Mo., Di., Do., Fr. (telefonisch, virtuell nach Vereinbarung)

Carolin Unger, Dipl.-Päd.

Room: Room 0.041
Schlossplatz 3 Ecke Halbmondstr. 6
91054 Erlangen
Office hours: Each week Mo, Tu, Th, 9:00 - 12:00, Room 0.041, Mo nur virtuell nach Vereinbarung und telefonisch

Dr. Bianca Distler

Verbundstudium
Room: Room 2.119
Lange Gasse 20
90403 Nürnberg
Office hours:
  • Di. (nach Vereinbarung)
  • Mi., Do. (telefonisch, virtuell nach Vereinbarung)
  • Mo., Fr. (nach Vereinbarung)

Susanne Heinrich, Dipl.-Sozw.

Room: Room 1.053
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen
Office hours:
  • 9:00 - 12:00, Room 1.053, Fr.
  • 9:00 - 12:00, Room 2.119 (Lange Gasse 20, Nürnberg), Mi.
  • 9:00 - 12:00, Di. (telefonisch, virtuell nach Vereinbarung)

Dipl.-Theol. Salome Höfler

Room: Room 1.053
Halbmondstr. 6-8
91054 Erlangen

Susanne Kramarenkoff, M.A.

Advice and risk assessment for pregnant students
Room: Room 1.051
Office hours: by appointment

Stefanie Rösch, M.A.

Room: Room 1.037
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen

Elisabeth Grosso, Dipl.-Ing.

Room: Room 1.031
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen
Office hours:
  • 9:00 - 12:00, Room 1.031, Di., Mi., Do.
  • 9:00 - 12:00, Mo. (telefonisch, virtuell nach Vereinbarung)

Dr. Bianca Distler

Verbundstudium
Room: Room 2.119
Lange Gasse 20
90403 Nürnberg
Office hours:
  • Di. (nach Vereinbarung)
  • Mi., Do. (telefonisch, virtuell nach Vereinbarung)
  • Mo., Fr. (nach Vereinbarung)

Dipl.-Theol. Salome Höfler

Room: Room 1.053
Halbmondstr. 6-8
91054 Erlangen

Dr. Jürgen Gündel

Beauftragter für behinderte und chronisch kranke Studierende

Dr. Tobias Schulz

Room: Room 00.025
Halbmondstraße 6-8
91054 Erlangen

Susanne Kramarenkoff, M.A.

Room: Room 1.051
Halbmondstr. 6-8
91054 Erlangen
Office hours: Each week Mo, Tu, We, Th, nach Vereinbarung

Pregnancy and maternity protection while at university

FAU stands for intercultural diversity, openness and tolerance. We are committed to helping refugees find their way to our university and doing the best we can to support them. We would like to welcome you to FAU and offer information about studying at our university and our German courses on this website.

Study opportunities for refugees

Diplom-Soziologin Nicole Jakob

Career Service
Room: Room 0.046
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen
Office hours: persönlich, telefonisch, virtuell nach Vereinbarung

Stefanie Rösch, M.A.

Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen

Diplom-Soziologin Nicole Jakob

Career Service
Room: Room 0.046
Schloßplatz 3, Ecke Halbmondstr. 6
91054 Erlangen
Office hours: persönlich, telefonisch, virtuell nach Vereinbarung

Advice at the Faculties

Student Service Centers and/or subject advisors are available at each of the faculties where you can get information on the structure of Bachelor’s and Master’s degree programs and how to plan your studies. The Center for Teacher Education (ZfL) offers students from all faculties advice on teaching degree programs (Lehramt).

Student Service Centers Center for Teacher Education


Spotlight on the Student Advice Center

Two women in a consultation.
image: panthermedia.net / Isabella Helm

Our advice is available to both prospective and current students. We provide confidential, neutral and unbiased advice in a safe atmosphere. We consider your current situation, your goals and resources for the decision-making processes and work together with you to explore various options and possible solutions.

You can call in to one of our drop-in consultation sessions without making an appointment. If you would prefer, you can also make an appointment for a personal consultation. We can talk neutrally about all your concerns relating to studying. The meetings are held in a confidential setting.

In our work, it is also important that we bolster your own personal skills. We naturally all have a good knowledge of examination and admission regulations and the relevant administrative processes at FAU.

What do we stand for?

  • Our advice sessions center around you, focusing on your concerns, your personal strengths, skills and interests. We do not judge your individual situation.
  • We take an unbiased and solution-oriented approach. We give you information aimed at helping you find possible solutions and options that are most suitable for you and that you can put into practice.

We accompany you during the orientation or decision-making phase.

Bikes in Halbmondstraße
image: FAU

The Student Advice Center is located

  • in Erlangen in Halbmondstraße 6-8 (Mondays to Thursdays from 9 am to 4 pm and Fridays from 9 am to 2 pm)
  • in Nuremberg in Lange Gasse 20 (by appointment only)

Timeline for the history of the Student Advice Center
diagram: FAU

Since 1974, advisors from the Student Advice Service (IBZ) have been supporting prospective students and students in choosing their degree program and during their studies. In 1999, the Career Service was integrated into the Student Advice Service to provide students leaving the university with advice. In 2024, the Student Advice and Career Service was renamed Student Advice Center and celebrated its 50 year anniversary.

Symbolic picture showing figures linked by lines to represent how people are all connected, reflecting the topic of the article: 6G-ANNA
image: Colourbox

We work closely with a wide network of partners from FAU and beyond, including

  • FAU’s University Administration
  • Subject advisors at the faculties
  • Agentur für Arbeit – Federal Employment Agency
  • Student advice centers at Bavarian universities
  • Schools

By remaining in contact and regularly exchanging ideas with our cooperation partners we can provide you with comprehensive support during your studies.

FAU information days and the “Unitag” project

The FAU information days are held each year in September. High school students can attend more than 70 presentations in Erlangen and Nuremberg and find out all about what FAU has to offer.

FAU is involved in the project “Unitag” to encourage gifted and talented high school students.

Studieninfotage Unitag project

Other services for high school students and teachers

School and uni